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Informatii Livrare
Delivery methods may include courier, delivery by own means and/or pick-up from Dibalcris’s premises. Courier transport is arranged by Dibalcris, but the cost is borne directly by the customer to the courier. By exception, for orders exceeding 2,500 lei, transport is free of charge for the customer, if this condition applies to the order.
Delivery costs or other additional costs are presented before the order is submitted, to the extent that they can be determined.
The specific delivery times are displayed on the product page or in the order flow. In the absence of a special deadline, Dibalcris will make efforts to deliver within a reasonable period and will inform the customer without undue delay if delays occur.
The customer must check, as far as possible, the apparent integrity of the parcel upon receipt and record any visible damage in the courier’s documents. Such a check does not limit the legal rights regarding non-conformity, hidden defects, withdrawal or the carrier’s liability.
The risk of loss of the products passes to the end customer on the date of handover.
Dibalcris is not liable for delays or non-performance caused by force majeure, fortuitous events, network interruptions, cyber-attacks, supplier failures, restrictions imposed by authorities, strikes, disasters or other external events, within the limits of the law. Dibalcris will make efforts to limit the effects and inform the affected customers.
Information about the right of withdrawal and about the warranty can be found on the “Return Policy” and “Product Warranty” pages: Return Policy · Product Warranty.
Contact
For questions about delivery you can contact us at contact@zerovec.ro or at +40 770 531 656.