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DJI Care Enterprise - Zenmuse P1
![DJI Care Enterprise - Zenmuse P1 [1]](https://gomagcdn.ro/domains3/zerovec.ro/files/product/original/dji-care-enterprise-zenmuse-p1-750909.png "DJI Care Enterprise - Zenmuse P1 [1]")
DJI Care Enterprise Plus is a protection plan for DJI Enterprise products, designed to provide coverage against a wide range of accidental damage, including collisions, water contact, operating errors, and Flyaway incidents.
DJI Care Enterprise Plus Upgrade is an online upgrade option for the DJI Care Enterprise Basic license, allowing the existing plan to be upgraded to DJI Care Enterprise Plus. The upgrade provides additional protection and service benefits for DJI Enterprise products, helping reduce downtime and improve fleet management.
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Product Code:
C259
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- Description
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| Specifications | |
|---|---|
| Benefits | |
| Fleet Coverage | An unlimited number of DJI Enterprise products can be associated with DJI Care Enterprise Plus. |
| Free Two-Way Shipping | During the service validity period, shipping is free for eligible services. |
| Battery Replacement for Supported Applications | During the service period, a free annual renewal service is provided for 2 batteries per year, intended for equipment used under long-duration and high-intensity operating conditions. |
| DJI Care Enterprise Plus | |
| Service Model | Unlimited free repairs within the coverage |
| Service Quantity | Unlimited |
| Service Fee | Free repairs |
| Response Time | Priority repairs |
| Additional Benefits | 1 × Flyaway coverage per year, 1 × factory maintenance per year, and 2 × free battery replacements per year |
| Service Period | Up to 3 consecutive years |
| Service Process | |
| Step 1 | Register the case for repairs, Flyaway replacement, or maintenance. |
| Step 2 | Send the product back if necessary. |
| Step 3 | After receiving the product, DJI normally completes the service within 5 business days. |
| Step 4 | Benefit from free shipping of the repaired or replaced product. |
| Package Contents | |
| Included Product | 1 × DJI Care Enterprise Plus – DJI P1 |
| Specifications | |
|---|---|
| Key Benefits | |
| Unlimited Repairs and Replacements | Unlimited free repairs or replacements within the plan's total coverage value. |
| Shared Fleet Coverage | Within 30 days of activation, coverage can be shared among multiple eligible DJI Enterprise devices. |
| Flyaway Coverage | For supported models, provides 1 Flyaway coverage per year, with device replacement available for a fixed fee. |
| Priority Support and Express Services | Improved repair turnaround times and access to DJI Care Express to reduce downtime. |
| Eligibility and Upgrade Process | |
| Eligibility | An active DJI Care Enterprise Basic plan must exist, or the plan must have expired within the last 15 days. |
| Total Coverage Period | The combined Basic + Plus period must not exceed 2 years. |
| Activation | The upgrade is provided as a virtual activation code. |
| Automatic Activation | After the code is redeemed, the device coverage is automatically updated. |
| Shared Coverage | For multiple devices, activation codes must be redeemed within 30 days of the first upgrade to activate shared fleet coverage. |
| Package Contents | |
| Included Product | 1 × DJI Care Enterprise Plus Upgrade |
| Activation Code | 1 × Virtual Activation Code |
| Note | |
| Additional Information | The upgrade is intended to transition from DJI Care Enterprise Basic to DJI Care Enterprise Plus and does not represent a renewal of an existing Plus plan. |
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