| Specifications | |
|---|---|
| Multiple Exclusive Benefits | |
| DJI Care Express | Exclusive rapid replacement channel for DJI Care subscribers |
| Official Warranty, Guaranteed Quality | Benefit from official DJI services during the plan validity period |
| Free Two-Way Shipping | During the service validity period, shipping is free for eligible express services |
| DJI Care Enterprise Basic | |
| Service Model | Affordable replacements |
| Service Quantity | Twice per year |
| Service Fee | Low-cost replacement |
| Response Time | DJI Care Express* |
| Service Period | Up to 3 consecutive years |
| Service Process | |
| Step 1 | Register the case for repairs, Flyaway replacements, or maintenance |
| Step 2 | Return the product if required |
| Step 3 | After DJI receives the product, the service normally takes 5 business days |
| Step 4 | Benefit from free delivery of the repaired or replaced product |
| Package Contents | |
| Included Product | 1 × DJI Care Enterprise Basic – D-RTK 3 Multifunctional Station (EU) |
| Specifications | |
|---|---|
| Multiple Exclusive Benefits | |
| DJI Care Express | Exclusive rapid replacement channel for DJI Care subscribers |
| Official Warranty, Guaranteed Quality | Benefit from official DJI services during the plan validity period |
| Free Two-Way Shipping | During the service validity period, shipping is free for eligible express services |
| DJI Care Enterprise Basic | |
| Service Model | Affordable replacements |
| Service Quantity | Twice per year |
| Service Fee | Low-cost replacement |
| Response Time | DJI Care Express* |
| Service Period | Up to 3 consecutive years |
| Service Process | |
| Step 1 | Register the case for repairs, Flyaway replacements, or maintenance |
| Step 2 | Return the product if required |
| Step 3 | After DJI receives the product, the service normally takes 5 business days |
| Step 4 | Benefit from free delivery of the repaired or replaced product |
| Package Contents | |
| Included Product | 1 × DJI Care Enterprise Basic 2-Year Plan – D-RTK 3 Multifunctional Station (EU) |
| Specifications | |
|---|---|
| Multiple Exclusive Benefits | |
| Unlimited Free Repairs | Unlimited free repairs within the coverage limit |
| Fleet Coverage | An unlimited number of DJI Enterprise products can be associated with DJI Care Enterprise Plus |
| Free Two-Way Shipping | During the service validity period, shipping is free for eligible services |
| DJI Care Enterprise Plus | |
| Service Model | Unlimited free repairs within the coverage limit |
| Service Quantity | Unlimited |
| Service Fee | Free repairs |
| Fleet Coverage | DJI Enterprise products connected to DJI Care Enterprise Plus during the same period, within 30 days, can share the total coverage |
| Response Time | Priority repairs |
| Additional Benefits | 1 × Flyaway coverage per year 1 × factory maintenance service per year 2 × free battery replacements per year |
| Service Period | Up to 3 consecutive years |
| Service Process | |
| Step 1 | Register the case for repairs, Flyaway replacements, or maintenance |
| Step 2 | Return the product if required |
| Step 3 | After DJI receives the product, the service normally takes 5 business days |
| Step 4 | Benefit from free delivery of the repaired or replaced product |
| Package Contents | |
| Included Product | 1 × DJI Care Enterprise Plus – D-RTK 3 Multifunctional Station (EU) |