Read the manufacturer's Safety Guidelines and User Manual before first use. The aircraft is intended only for trained adult users who comply with applicable aviation law. For rentals, the aircraft must be returned in the condition in which it was received.
Warnings:
- Do not operate near manned aircraft and do not fly in areas prohibited by law. Check GEO zones before flight.
- Keep altitude at or below 120 m (400 ft) above ground, or at any lower local limit.
- Do not fly in severe weather (strong wind, heavy rain, snow, fog, lightning). Maximum wind resistance is 12 m/s for takeoff and landing only.
- Do not take off from moving vehicles, and do not take off or land on sand or dusty ground.
- Avoid flying with weak GNSS signal (for example indoors) or over surfaces that positioning sensors read poorly, such as water, snow or plain walls.
- Fly in open areas away from crowds. Stay alert near sources of interference such as high-voltage lines, power stations, mobile base stations and broadcast towers.
- Stay away from rotating propellers and motors. Wait until the propellers stop fully and do not touch the motors, as they can cause burns.
- Before flight, confirm that propellers and arms are unfolded and locked, and that sensors and cameras are clean and unobstructed.
- Do not power on the aircraft if it has water inside. IP55 protection may decrease with wear.
- Do not modify the aircraft and use only genuine or DJI-authorized parts. Payload must not exceed the maximum rated capacity (6 kg, which decreases with altitude).
- Do not point the beacon or auxiliary night light directly at eyes.
- Stop using an aircraft that malfunctions or has been in a collision. Land promptly when warned about low battery, strong wind or motor overload.
- Batteries: use only DJI batteries and chargers, and charge within 5–45 °C. Do not use swollen, damaged or impacted batteries, and never disassemble or short-circuit them or charge them near flammable materials.
- Keep batteries away from moisture and rain. If a battery gets wet, remove it and place it in a dry, open area away from flammables.
- The electrolyte is corrosive. If it contacts skin or eyes, flush with plenty of water and seek medical care.
- Rental: the aircraft must be operated only by trained pilots, in compliance with drone regulations (authorisations, insurance, flight areas). The renter is responsible for damage caused by third-party equipment or payloads, and for loss of or damage to the equipment during the rental period.
- Not intended for children. Keep the equipment and batteries out of children's reach.
Manufacturer: SZ DJI Technology Co., Ltd., Lobby of T2, DJI Sky City, No. 53 Xianyuan Road, Nanshan District, Shenzhen, China. EU contact: DJI GmbH, Industriestrasse 12, 97618 Niederlauer, Germany.
Matrice 400 Safety Guidelines (PDF) User Manual (PDF)