| Specifications | |
|---|---|
| Benefits | |
| Fleet Coverage | An unlimited number of DJI Enterprise products can be associated with DJI Care Enterprise Plus. |
| Free Two-Way Shipping | During the service validity period, shipping is free for eligible services. |
| Battery Replacement for Supported Applications | During the service period, a free annual renewal service is provided for 2 batteries per year, intended for equipment used in long-duration and high-intensity working conditions. |
| DJI Care Enterprise Plus | |
| Service Model | Unlimited free repairs within the coverage |
| Service Quantity | Unlimited |
| Service Fee | Free repairs |
| Fleet Coverage | DJI Enterprise products connected to DJI Care Enterprise Plus during the same period, within 30 days, can share the total coverage. |
| Response Time | Priority repairs |
| Additional Benefits | 1 × Flyaway coverage per year 1 × factory maintenance per year 2 × free battery replacements per year |
| Service Period | Up to 3 consecutive years |
| Service Process | |
| Step 1 | Register a case for repairs, Flyaway replacement, or maintenance. |
| Step 2 | Send the product back if necessary. |
| Step 3 | After receiving the product, DJI normally completes the service within 5 business days. |
| Step 4 | Benefit from free shipping for the repaired or replaced product. |
| Package Contents | |
| Included Product | 1 × DJI Care Enterprise Plus – L1 |
| Specifications | |
|---|---|
| Benefits | |
| Fleet Coverage | An unlimited number of DJI Enterprise products can be associated with DJI Care Enterprise Plus. |
| Free Two-Way Shipping | During the service validity period, shipping is free for eligible services. |
| Battery Replacement for Supported Applications | During the service period, a free annual renewal service is provided for 2 batteries per year, intended for equipment used in long-duration and high-intensity working conditions. |
| DJI Care Enterprise Plus | |
| Service Model | Unlimited free repairs within the coverage |
| Service Quantity | Unlimited |
| Service Fee | Free repairs |
| Fleet Coverage | DJI Enterprise products connected to DJI Care Enterprise Plus during the same period, within 30 days, can share the total coverage. |
| Response Time | Priority repairs |
| Additional Benefits | 1 × Flyaway coverage per year 1 × factory maintenance per year 2 × free battery replacements per year |
| Service Period | Up to 3 consecutive years |
| Service Process | |
| Step 1 | Register a case for repairs, Flyaway replacement, or maintenance. |
| Step 2 | Send the product back if necessary. |
| Step 3 | After receiving the product, DJI normally completes the service within 5 business days. |
| Step 4 | Benefit from free shipping for the repaired or replaced product. |
| Package Contents | |
| Included Product | 1 × DJI Care Enterprise Plus – L1 |